Kerma Medical Products
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RMA/Credit Request Form
1. Transaction Type:
2. Reason:
What is wrong with the item?
Have you contacted the mfg for tech support?
Serial number?
Physical location of unit?
End user contact information?
Was delivery signed as 'DAMAGED'?
Was there visible damage to packaging?
What is the nature of the damage?
Physical location of unit?
End user contact information?
REQUIRED:
Email photos of damaged merchandise to:
returns@kermamedical.com
.
3. Item(s) to Return:
Add item
Qty/Uom
Item #
Description
Replacement order needed?
4. Item(s) to Order:
Add item
Qty/Uom
Item #
Description
5. Notes & Comments: