Frequently Asked Questions

Accounting

Whom do I contact for a W-9?
Please email accounting@kermamedical.com and we will be happy to send one to you.

Whom do I contact if I have a question about an invoice or need a copy of an invoice or a Proof of Delivery?
Please email accounting@kermamedical.com and we will be happy to answer your questions and/or provide copies.

Do you accept credit card payments?
We accept credit cards for government purchases.

Do you accept ACH payments?
We are happy to accept ACH payments with adequate payment detail communication. Please email accounting@kermamedical.com for more information.

Products

Can you clean a disposable thermometer?
Our digital thermometer can be cleaned with rubbing alcohol.

Can your stethoscopes be sterilized?
Our 4930 and 4910 stethoscopes can be ETO sterilized. All other Kerma stethoscopes can be cleaned with rubbing alcohol.

Are your Stethoscopes Latex Free?
Yes they are latex free.

Do you sell a thigh blood pressure cuff?
Unfortunately we do not sell an extra large or thigh blood pressure cuff.

Does your digital thermometer give both Fahrenheit and Celsius temperature readings?
Our digital thermometers read both Fahrenheit and Celsius.

How long does it take for digital thermometer to give a reading?
Approximately 60 seconds depending on the method used; oral, rectal or axillary. Please refer to instructions provided with the unit purchased.

Do you have a stethoscope safe for MRI?
Our stethoscopes #4910 and #4930 are safe to be used for an MRI.

Purchasing

Can I buy direct from you?
Please contact your Kerma Corporate or Direct Sales Division sales representative.

Who is my sales rep?
Please visit the Kerma Corporate or Direct Sales tabs for sales representative’s contact info.

Do you sell retail?
Currently we do not sell through retail stores.

What should I do if I am having a problem with this website?
Please contact our IT Coordinator, Donna Brown, at our Corporate office.

Can I have a sales representative stop by?
Please contact your sales representative under the Kerma Corporate or Direct Sales Division tabs.

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